Dell Enterprise Quality and Customer Loyalty
The CULTURE of Quality throughout Dell promotes the customers' experience as the center of all we do. It's built on core quality management and systematic customer engagement which results in best-in-class Customer Loyalty.
Our mission: Improve the health of our customer relationships and drive actionable insights around product quality and reliability back into our product development cycle.
[View:http://en.community.dell.com/techcenter/extras/m/mediagallery/20347637/download.aspx]
EnterpriseProductGroupQuality.pdf
We Want to Hear from YOU , Our Customer!
Enterprise Customer Loyalty is looking for:
- Technical speakers to share their experience with our Enterprise products in our Executive Enterprise Solutions Group (ESG) All Hands at Round Rock, Texas
- Customers to participate in focus group sessions, private online forums, onsite inspections, and enterprise briefings.
If you are interested or would like to learn more, please contact:
Dell_ESG_Customer_Loyalty@dell.com