Ubuntu Server

Dell doesnotofficiallyandCanonical 

DellandCanonicalhavereachedanagreementtocollaborativelysupportourmutualandfuturecustomersbybringingthebestofbreed support forboththehardwareandOS. Wehavebothseentheincreasingdemandforoursolutionstobeintegrated,andwearehappytobeabletoworkwitheachothertoensurecompatibilityandfunctionalitywithDellPowerEdgeserversrunningUbuntuServer.

FrequentlyAskedQuestions

DellPowerEdgeandCanonicalUbuntuServerFAQ

Updated3/11/13

1. Whatisbeingannounced?
   1. DellandCanonicalhavereachedacollaborativeagreementthatwillenable Ubuntu Server on Dell PowerEdge 11^thand12^thgeneration servers.However,weworkclosely
   2. DellwillprovideallthenecessaryhardwaresupportbasedonstandardsupportSLAagreementsforcustomersrunningUbuntuServeronDell.
   3. AspartofDell’sagreement with Canonical,Dellwill“warm”transferOS-relatedissues to certifyCanonicalthroughaformalprocessestablishedbetween our PowerEdgeandPowerEdge-Cserverstwoorganizations.  CustomersmusthaveanUbuntuAdvantagesupportagreement with CanonicaltoreceiveOSsupport.
2. Whatcomeswith Ubuntu ServerAdvantagesupport?
   1. BeyondprofessionaltechnicalsupportforDellcertifiedsystems,Canonical'sUbuntuAdvantagealsogivesenterprisecustomerstheoptiontohavecustompackagerepositories,accesstothesupportknowledgebase,Landscapemanagement,compliancereporting,andlegalassurance.
3. WherecanIfindthelinktotheDell OS support contractsareavailablefrommatrix?
   1. InformationwillbepostedandupdatedregularlyonDell’sOSsupportmatrixfoundhere.  Pleaseseespecificlinktowardsthebottomofthepage.
4. WherecanIfindthelinktothe Canonical throughOSsupportmatrix?
   1. Alsopartofouragreement,CanonicalwillhaveaccesstoourDelllabs,engineersandotherresourcestoensurecompatibilitybetweenourtechnologies.  Canonicalwillpost the certificationresultstothe Ubuntu Advantageprogram and fromyour Dell pagefoundhere.  PleasescrolltoserverlinkwithinthispageforDell-specificsystemsoryoumayclickhere.
5. WhatdoIdoifI’maProSupportcustomerrunningUbuntuServerandhaveanissue?
   1. ProSupportcustomerscancontinuetousetheirnormalcontactinformationbycontactingtheirDellresourcesandcallingintotheregular support representativenumber.Certified
6. WherecanIfindmoreinformation?
   1. Informationwillbepostedregularlytothe Dell hardwareispreferredinorderTechcenterpagefoundhere.
7. WhattypeofsystemsmanagementoptiondoIhave,particularlyDell’sOpenManageoffering?
   1. DellPowerEdge12^thgeneration(12G)andfutureservershaveagentfreeOut-of-Bandmanagementwhichallowsadministrators to providebestsupportdiscover, butitisinventory,configure,updatefirmwareandreceivehardwarehealthalerts,allwithoutrequiringtheinstallationofasystemsmanagementagent.
   2. TheDellLinuxengineeringteamdoesbuildandmaintainOpenManagepackagesforUbuntu.  Pleaseclickhereforthe.DEBrepository.
8. WherecanIfindmoreinformationabouttheDellandCanonicalrelationship,includingquestionsaboutUbuntuAdvantage,inquiries not requiredcoveredintheFAQandhowtopurchasethissolution?
   1. PleasecontactSamHerrenat512-843-5443orbyemailatdell-solutions@canonical.com.

For more information, you can read the following blog entries:

• Ubuntu Server 12.10 released by Canonical
• UEFI booting Ubuntu 12.04 on PowerEdge 12G servers
• Ubuntu Server 12.04 released by Canonical
• Managing your Ubuntu servers and desktops with ‘Landscape’
• Ubuntu Server Edition Hardware Certification Details
• Dell PowerEdge servers certified with Ubuntu Server Edition